Subscription Purchases: All subscription purchases are non-refundable once the first order is placed after the initial subscription purchase.

Retail product orders: All orders for unused retail products, including bundles of retail products, are refundable for three business days* from the date of purchase. All refunds will be credited back to the original payment method within 7-10 business days.

Affiliate Renewal: Upon voluntary cancellation of an Affiliate account, the paid Affiliate renewal is refundable in full.

Gift Store Items: Please contact the Customer Success team to inquire about your specific gift refund policy.

How do I request a refund from SendOutCards?

To request a refund, contact the SendOutCards Customer Success Department here.

*See SendOutCards Policies & Procedures, section 8 for additional refund policy details.

*Click here to review the SendOutCards policy on refunds set in place in the event of user error on the side of the consumer and not with problems related to our website, machinery, or employee error.

Updated: 6/16/2022