Update - Temporarily, to get to the downloads page in the Quick Support you can use this link: https://sendoutcards.helpjuice.com/is-there-a-single-page-with-all-the-downloads-available
Aug 25, 19:05 MDT
Identified - This problem means that there is no access to online support questions as well as company "downloads". We will update this when it is resolved. Please contact support or use chat during normal business hours if you have any questions.
Aug 25, 19:01 MDT

About This Site

Welcome to the Site Status Page for SendOutCards. Check here to verify status of our public facing services. If this site is reporting things are operational and you are experiencing a problem please notify us through our support channels and we will do what we can to help.

How to contact Support
Self Help and Chat: https://www.sendoutcards.com/support/
Email: support@sendoutcards.com
Phone: (801) 463-3800
Our Support Team is available 7 AM–7 PM, M–F (MT) and 9 AM–1 PM SAT (MT)

SendOutCards Website Operational
Interfaces to Mobile Apps Operational
Sendcere Website Operational
Integrated Services Operational
Website Support Chat Operational
Mobile Support Chat Operational
Email Delivery System Operational
Video Site Operational
Status Page Operational
Operational
Degraded Performance
Partial Outage
Major Outage
System Metrics Month Week Day
SendOutCards Website Response Times
Fetching
SendOutCards Website Throughput
Fetching
Past Incidents
Aug 26, 2016

No incidents reported today.

Aug 24, 2016

No incidents reported.

Aug 23, 2016
Resolved - The problem was found. It was not related to yesterdays incidents. And we have taken steps to ensure this does not happen again. Thank you for your patience.
Aug 23, 12:24 MDT
Monitoring - Currently things are resolved. We will continue to research to ensure this does not happen again.
Aug 23, 12:02 MDT
Investigating - The site is having an intermittent problem right now. It seems to be working sometimes and not others. We are investigating the issue right now to determine the cause. We believe it is related to the issues we saw yesterday. This status will be updated as soon as we have more information.
Aug 23, 11:58 MDT
Aug 22, 2016

No incidents reported.

Aug 21, 2016
Resolved - This incident has been resolved.
Aug 21, 07:42 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 19, 16:58 MDT
Investigating - We are currently investigating this issue.
Aug 19, 16:35 MDT
Aug 20, 2016

No incidents reported.

Aug 18, 2016

No incidents reported.

Aug 17, 2016

No incidents reported.

Aug 16, 2016

No incidents reported.

Aug 15, 2016

No incidents reported.

Aug 14, 2016

No incidents reported.

Aug 13, 2016

No incidents reported.

Aug 12, 2016

No incidents reported.